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Delivery Time
Most in-stock orders ship within 3-5 days, Monday to Friday. Orders placed on holidays or weekends will begin processing the next business day. Orders ship from our warehouse in Düsseldorf. If items in your order are out of stock we'll notify you by e-mail. Most backorders ship within 3 weeks.
Check out the FAQ section for helpful answers to commonly asked questions.
Order Placed
Order Ships
Order Delivered
Processing
Most in-stock orders are ready
to ship in 3-5 business days.
Transit
Orders typically arrive within
1-4 business days.
Service Regions

Region 1
Germany
Region 2
Austria
Belgium
Bulgaria
Czech Republic
Denmark
Estonia
Finland
France†
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Monaco
Netherlands†
Norway*
Poland
Portugal†
Romania
Slovakia
Slovenia
Spain†
Sweden
* Shipments to Norway are fulfilled through our US Online Store
at http://store.americanapparel.net.

† Shipping service exclude oversees protectorates, territories, and autonomous    communities. Including: Canary Islands, Funchal, etc...
Service Options
Shipping services available for EU member nations and Norway.
Transit Under 100€ Over 100€
Region 1 1-2 Days 6€ Free
Region 2 2-4 Days 8€ Free
Transit times are approximate.
Orders must be billed and shipped to an address in same country.
International Orders
For orders shipping to destinations in countries not included in our Service Regions please go to the Region Selector.
Information Service Policies