Customer Service
Shipping Options
Delivery Time
Most in-stock orders ship within 1-7 days, Monday to Friday. Orders placed on holidays or weekends will begin processing the next business day. If items in your order are out of stock we'll notify you by e-mail. Most backorders ship within 5-7 days.
Check out the FAQ section for helpful answers to commonly asked questions.
Get Status for Your Order
Wondering when your stuff is going to arrive? Enter the e-mail address you provided with your order and the order number from your confirmation e-mail.
Service Regions
Region 1 Region 2
  Germany   Austria
Belgium
Bulgaria
Czech Republic
Denmark
Estonia
Finland
France†
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Monaco
Netherlands†
Poland
Portugal†
Romania
Slovakia
Slovenia
Spain†
Sweden
EU Service Options
Delivery Under 100€ Over 100€
Region 1
4 Days 6 € Free
Region 2
7 Days 8 € Free
  • Delivery times are approximate.
  • Orders must be billed and shipped to an address in the same country.
International Service Options
Find a list of countries served by our international shipping service here.